Tag Archives: Subcontractor

Think your Subbies won’t buy-in to using defect management software…..?

  In all honesty, this is more than likely the most common concern of anyone looking to on-board with us, or is the biggest singular barrier in the way of people wanting to take the step towards introducing a new defect management system that loops in the subbies out onsite. Our response….. you might just […]

Ask clixifix: “How can we manage our sub-contractor’s approach to aftercare?”

Nomination of incorrect trades or sub-contractors by team members can cause confusion, delays, and ultimately frustration for homeowners and clients.  In this edition of Ask clixifix we’re taking a look at sub-contractor management and effectively managing the process of defect and repair handling.  A common issue we’ve experienced as both Homeowners and Principal Contractors is […]

HADDEN CONSTRUCTION CUSTOMER CARE POWERED BY CLIXIFIX® CUSTOMER CARE, SIMPLIFIED SOFTWARE.

How has clixifix® changed the way your team manage your Customer Care procedures at Hadden Construction? clixifix® has helped us change the way we manage our Maintenance Department, by reducing a lot of time processing and inputting defects received, as well as assisting us in showing a more professional approach to dealing with Maintenance with […]

RGB GROUP Customer Care powered by clixifix® customer care, simplified software.

”We have now been using clixifix®  as our Customer Care programme for the past 6 months. The programme has dramatically changed the way we manage our customer care procedures. Prior to clixifix®  we had a designated customer care manager who handled all defects / faults via telephone, these were then relayed to Sub-Contractors via the […]

You should never be ‘too busy’ for better software.

Decision-making dilemmas for purchasing software seem similar to those for many of life’s milestones. Should we buy this house now or wait for a better one and improved interest rates? Should we have the children now or wait until we’re more settled with less debt? Should we go on holiday this half term or wait […]

Cameron Homes Customer Care powered by clixifix® Customer Care, simplified software.

1. How has clixifix changed the way your  team manage your Customer Care procedures at Cameron Homes? clixifix has drastically changed the way Cameron Homes manage the customer care procedures, beforehand everything was monitored by paper and the ‘old fashioned way’ but now we have clixifix it allows people to be confident in technology. We […]

clixifix® Housing Associations (the clients) feedback.

clixifix® defect and repair resolution software was developed to take the headache out of Customer Care for housebuilders by putting all reported defects and repairs in a single place, enabling their team (as the Principal Contractors) and their Registered Provider (Housing Association) Partners to manage them together from one secure shared application. For many Housebuilders […]

Gus Robinson Developments clixifix® Testimonial

We wanted to improve our customer care approach at Gus Robinsons, but we were concerned about the costs of Construction Software ..when we were introduced to clixifix, the cost was not the biggest consideration. Gus Robinson Developments has built a reputation of delivering projects of exceptional quality and value for money by ensuring we keep […]

Partner Construction clixifix® Testimonial.

  I’ve worked in the Development and Construction industry for over 25 years and in that time I’ve held senior management positions for a number of construction/development companies including the role of owner/manager. So it’s fair to say I’ve been around the block, more than once. In my time I’ve seen many changes and improvements […]

Pocket and clixifix® Customer Care, simplified case study.

The ethos of transparency surrounding your aftercare and sales journey at Pocket for your new home owners is very refreshing, did clixifix help to facilitate this ethos with your stakeholders? Pocket provides affordable homes for ‘city makers’, in other words those who don’t earn a huge salary but contribute a huge amount socially, economically and […]

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