Tag Archives: National House Building Council

RGB GROUP Customer Care powered by clixifix® customer care, simplified software.

”We have now been using clixifix®  as our Customer Care programme for the past 6 months. The programme has dramatically changed the way we manage our customer care procedures. Prior to clixifix®  we had a designated customer care manager who handled all defects / faults via telephone, these were then relayed to Sub-Contractors via the […]

You should never be ‘too busy’ for better software.

Decision-making dilemmas for purchasing software seem similar to those for many of life’s milestones. Should we buy this house now or wait for a better one and improved interest rates? Should we have the children now or wait until we’re more settled with less debt? Should we go on holiday this half term or wait […]

Cameron Homes Customer Care powered by clixifix® Customer Care, simplified software.

1. How has clixifix changed the way your  team manage your Customer Care procedures at Cameron Homes? clixifix has drastically changed the way Cameron Homes manage the customer care procedures, beforehand everything was monitored by paper and the ‘old fashioned way’ but now we have clixifix it allows people to be confident in technology. We […]

clixifix® Housing Associations (the clients) feedback.

clixifix® defect and repair resolution software was developed to take the headache out of Customer Care for housebuilders by putting all reported defects and repairs in a single place, enabling their team (as the Principal Contractors) and their Registered Provider (Housing Association) Partners to manage them together from one secure shared application. For many Housebuilders […]

Gus Robinson Developments clixifix® Testimonial

We wanted to improve our customer care approach at Gus Robinsons, but we were concerned about the costs of Construction Software ..when we were introduced to clixifix, the cost was not the biggest consideration. Gus Robinson Developments has built a reputation of delivering projects of exceptional quality and value for money by ensuring we keep […]

Partner Construction clixifix® Testimonial.

  I’ve worked in the Development and Construction industry for over 25 years and in that time I’ve held senior management positions for a number of construction/development companies including the role of owner/manager. So it’s fair to say I’ve been around the block, more than once. In my time I’ve seen many changes and improvements […]

Stone Homes Customer Care powered by clixifix® Customer Care, simplified.

How has clixifix® changed the way your team manage your Customer Care procedures at Stone Homes? We are now able to manage our customer care programme on a more consistent level. Instead of dealing with all customer queries by e-mail, phone calls, text or in person, all queries are channeled through clixifix. This allows us to […]

How to ensure your collaborative culture succeeds in your Construction Company.

In my last post on – The 5 top barriers to effective collaboration at your Construction Company… I expanded on the obstacles that I have experienced  over the last number of years whilst deploying new collaborative approaches and software to companies. As part of my role here at clixifix I meet a lot of construction […]

Is your House building Company too busy to improve?

The number of new homes registered in the UK increased by 14% for the rolling quarter December to February compared to the same period last year, according to figures released by NHBC. (News Date: 28/03/14.) Few Industries in the UK are as wedded to outdated systems and practices as the construction sector. Whether times are […]

Is it time to collaborate with new home owners on their Defects and Repairs?

So things are looking up on the production front… NHBC: Latest figures from NHBC detailing new home volumes across the UK have revealed a 19% increase in the number of new homes registered in Q3 compared to the same period in 2012. In total 33,573 new homes were registered between July and September, compared to […]

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