Tag Archives: defects

COURT COLLABORATION AND CLIXIFIX® CUSTOMER CARE, SIMPLIFIED SOFTWARE.

We are thrilled that Court Collaboration are implementing clixifix® Customer Care software. Court collaborates to make property projects happen. As a dynamic and experienced team with a network of trusted collaborators and investors, Court has a proven portfolio of successful developments across Greater Birmingham. Delivering high quality projects, Court works closely with international investors, politicians, […]

ROANN & CLIXIFIX® CUSTOMER CARE, SIMPLIFIED SOFTWARE.

We are excited to announce that Roann are implementing clixifix® – Housebuilders & Commercial Contractors Customer Care software. Yorkshire-based Roann are one of the premier producers and distributors of granite, quartz and solid surface material, to the trade and public in the UK.   Roann have been established since 1990, they specialise in the finest […]

CLICKS OF THE TRADE – Showhouse OCTOBER 2017.

  RUPERT BATES meets the co-founder and managing director of clixifix®, the customer care management tool that is changing outcomes for housebuilders, subcontractors and homeowners alike. The stuck in a lift question can tell you a bit about a person. Asked to name on the Clixifix website three people he’d be happy to be in […]

Ask clixifix: “How can we manage our sub-contractor’s approach to aftercare?”

Nomination of incorrect trades or sub-contractors by team members can cause confusion, delays, and ultimately frustration for homeowners and clients.  In this edition of Ask clixifix we’re taking a look at sub-contractor management and effectively managing the process of defect and repair handling.  A common issue we’ve experienced as both Homeowners and Principal Contractors is […]

“If you take care of the little things, the big things look after themselves.” – Emily Dickinson

A recent study Watermark Consulting (2015) investigated the cumulative total stock returns for two model portfolios comprised of the Top 10 (“Leaders”) and Bottom 10 (“Laggards”) publicly traded companies in Forrester Research’s annual Customer Experience (CX) Index rankings and what they found was; the CX leaders outperformed S&P 500 companies by 35 points over 8 […]

Ask clixifix: Managing Customer Expectations

Hello and welcome to our very first edition of ‘Ask clixifix’.  Ask clixifix will be a monthly article where we take an in-depth look into a specific query related to customer care in the building and construction industry.  This week we concentrate on the residential sector and explore an issue that we frequently discuss with […]

clixifix® Customer Care, shortlisted for the Innovation of the Year at the 2016 Builder & Engineer Awards.

clixifix®, Customer Care, simplified software is knocking on the door of scooping a national award after being shortlisted for the Innovation of the Year at the 2016 Builder & Engineer Awards. Now in its 13th year, the Builder & Engineer Awards has been established as one of the ‘must go’ events on the construction professional’s calendar. […]

Performance Management Company Blog

Ideas on People and Performance, Team Building, Motivation and Innovation

Andreessen Horowitz

Software Is Eating the World

Customer Service Contact Number

Customer Helpline Directory

The Terrace

01709 866466 Published by Joanne Ainley