Tag Archives: Construction Customer Care

Aftercare: Improve Sales, Boost your Brand

We are far more connected to the outside world than ever before. With expectations at an all time high, it’s more important than ever to invest in this area of your organisation. Your aftercare team is arguably the most important element of your company; usually the only point of contact for homeowners/tenants following handover. They […]

clixifix® scoops innovation of the year award at the North East Business Awards for Durham, Sunderland and South Tyneside.

We are thrilled to have won the innovation of the year award 2107 for Durham, Sunderland and South Tyneside. The awards celebrate some of the best companies in the North East, with heats taking place in three parts of the region – Tyneside and Northumberland; Durham, Sunderland and South Tyneside; and Teesside – and the […]

HADDEN CONSTRUCTION CUSTOMER CARE POWERED BY CLIXIFIX® CUSTOMER CARE, SIMPLIFIED SOFTWARE.

How has clixifix® changed the way your team manage your Customer Care procedures at Hadden Construction? clixifix® has helped us change the way we manage our Maintenance Department, by reducing a lot of time processing and inputting defects received, as well as assisting us in showing a more professional approach to dealing with Maintenance with […]

RGB GROUP Customer Care powered by clixifix® customer care, simplified software.

”We have now been using clixifix®  as our Customer Care programme for the past 6 months. The programme has dramatically changed the way we manage our customer care procedures. Prior to clixifix®  we had a designated customer care manager who handled all defects / faults via telephone, these were then relayed to Sub-Contractors via the […]

You should never be ‘too busy’ for better software.

Decision-making dilemmas for purchasing software seem similar to those for many of life’s milestones. Should we buy this house now or wait for a better one and improved interest rates? Should we have the children now or wait until we’re more settled with less debt? Should we go on holiday this half term or wait […]

Gentoo Tolent Customer Care powered by clixifix® customer care, simplified software – Case Study.

How has clixifix® changed the way your team manage your Customer Care procedures at Gentoo Tolent? We are still a fairly new users of clixifix, but already we are seeing the benefits of managing defects through this system and what this is giving us in terms of efficiency, ease of use, live time operation and […]

Cameron Homes Customer Care powered by clixifix® Customer Care, simplified software.

1. How has clixifix changed the way your  team manage your Customer Care procedures at Cameron Homes? clixifix has drastically changed the way Cameron Homes manage the customer care procedures, beforehand everything was monitored by paper and the ‘old fashioned way’ but now we have clixifix it allows people to be confident in technology. We […]

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