Tag Archives: Construction Customer Care

CLIXIFIX® SHORTLISTED FOR 2 AWARDS!!

The team at clixfix® are extremely proud to announce that we have been shortlisted for the Building Innovation Awards and the London Construction Awards. Ever since the Farmer Review’s call for the building industry to “modernise or die” there has been much talk about the need to change the way the construction industry plans, designs […]

IZAKI GROUP IMPLEMENT CLIXIFIX, AWARD WINNING DEFECT MANAGEMENT SOFTWARE.

clixifix® are delighted to announce that IGI UK have successfully implemented our award winning aftercare and defect management resolution software. With over 60 years of experience and a record of achievement in real estate, IGI is well-positioned for success in its endeavours, developing commercial, residential, hotel and office projects in Israel and abroad. IGI has built a strong […]

Customer Experience; So what?

Putting yourself in the shoes of your customers and walking their journey may seem like an obvious thing for businesses to do, but how many actually do it? Leading companies understand the value of a holistic approach to service and experience, not just in the product or service it provides, but how it is provided. […]

Aftercare: Improve Sales, Boost your Brand

We are far more connected to the outside world than ever before. With expectations at an all time high, it’s more important than ever to invest in this area of your organisation. Your aftercare team is arguably the most important element of your company; usually the only point of contact for homeowners/tenants following handover. They […]

clixifix® scoops innovation of the year award at the North East Business Awards for Durham, Sunderland and South Tyneside.

We are thrilled to have won the innovation of the year award 2107 for Durham, Sunderland and South Tyneside. The awards celebrate some of the best companies in the North East, with heats taking place in three parts of the region – Tyneside and Northumberland; Durham, Sunderland and South Tyneside; and Teesside – and the […]

HADDEN CONSTRUCTION CUSTOMER CARE POWERED BY CLIXIFIX® CUSTOMER CARE, SIMPLIFIED SOFTWARE.

How has clixifix® changed the way your team manage your Customer Care procedures at Hadden Construction? clixifix® has helped us change the way we manage our Maintenance Department, by reducing a lot of time processing and inputting defects received, as well as assisting us in showing a more professional approach to dealing with Maintenance with […]

RGB GROUP Customer Care powered by clixifix® customer care, simplified software.

”We have now been using clixifix®  as our Customer Care programme for the past 6 months. The programme has dramatically changed the way we manage our customer care procedures. Prior to clixifix®  we had a designated customer care manager who handled all defects / faults via telephone, these were then relayed to Sub-Contractors via the […]

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