Tag Archives: Construction company

NEW APPOINTMENT AT CLIXIFIX® CUSTOMER CARE, SIMPLIFIED SOFTWARE.

Spennymoor-based clixifix® a digital solutions developer for the building and construction industry, is pleased to announce the appointment of a new Account manager with immediate effect. Joining clixifix® as Customer Account Manager is Kerry Oliver. Kerry brings an abundance of experience and knowledge in the Housing sector in a variety of Customer Care, Sales and […]

Keyworker Homes implements clixifix® Customer Care software.

clixifix are delighted that Keyworker Homes have implemented clixifix® Customer Care software to help manage all their snagging, reported defects, customer queries and aftercare conversations. Keyworker Homes, their associated companies and their professionals are dedicated and focused to one thing Sustainable Development. Whether delivering planning and infrastructure to enable development for others or delivering award […]

”I’m not interested…”

More than likely the first thing that springs to mind if we were to ask you if you wanted to look at any new product, it’s usually my first response….. It’s a common thing for us to hear and understandably there are many reasons these may be some of the first words we hear from […]

HUB GROUP UK & CLIXIFIX® CUSTOMER CARE, SIMPLIFIED SOFTWARE.

We are delighted that HUB Group UK are implementing clixifix® – Housebuilders & Commercial Contractors Customer Care software. HUB is a property developer delivering aspirational, innovative yet affordable homes for hardworking Londoners in well-connected parts of the city. Their senior team combines many years in real estate and financial markets, ensuring they are best placed […]

DREW CONSTRUCTION GROUP & CLIXIFIX® CUSTOMER CARE, SIMPLIFIED SOFTWARE.

We are thrilled that Drew Construction Group are implementing clixifix® Customer Care, simplified software. Drew Construction Group are a privately owned reputable Main Contractor based in Hampshire who specialise in traditional and design and build projects throughout the south and south-west on projects up to £8m in value. Founded in 1908 by Herbert Drew, building […]

Seddon Homes and clixifix® Customer Care, simplified software.

We are thrilled that Seddon Homes are implementing clixifix® Customer Care, simplified software. Seddon Homes builds high quality properties in the North West including Greater Manchester, Cheshire and Lancashire; and can also be found in Staffordshire and West Yorkshire. clixifix® is an intuitive defect and repair resolution application that will deliver lower costs and high […]

Are your Customer Care team members using the best tools for the job?

In the Digital Age, where people’s opinions reach far and wide, consumers are far more empowered than ever before.  A bad experience can be posted, screenshotted, tweeted, and shared to an enormous audience with the press of a few buttons.  How is a Customer Care team expected to provide positive experience and exceptional levels of […]

“If you take care of the little things, the big things look after themselves.” – Emily Dickinson

A recent study Watermark Consulting (2015) investigated the cumulative total stock returns for two model portfolios comprised of the Top 10 (“Leaders”) and Bottom 10 (“Laggards”) publicly traded companies in Forrester Research’s annual Customer Experience (CX) Index rankings and what they found was; the CX leaders outperformed S&P 500 companies by 35 points over 8 […]

Acorn Cardiff & clixifix®

We’re delighted to announce that Acorn Cardiff have joined the ever-growing clixifix user base!  After originally joining us via our free 30 day trial, Acorn have decided to demonstrate their commitment to Customer Care by engaging clixifix.  We look forward to working closely with them on their journey towards zero defect developments. Part of the […]

Burrington Estates and clixifix®

It is with great pleasure that we welcome Burrington Estates to the clixifix® community!  Burrington Estates is at the forefront of high quality new development in the West Country.  With an extensive track record of success in creating first-class, design-led commercial and residential schemes, and specializing in the preservation of heritage sites, Burrington’s portfolio encompasses […]

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