Category Sub-Contractors Repairs and Defects

JEHU GROUP AND CLIXIFIX® CUSTOMER CARE, SIMPLIFIED SOFTWARE.

We are delighted that Jehu Group are implementing clixifix® Customer Care, simplified software. The Jehu Group is a third generation family owned business with over 80 years of successful trading history. They mange their operations on a day-to-day basis through three trading subsidiaries. Each subsidiary is supported by Jehu Group Limited which provides finance, HR, […]

Watkin Jones Homes and clixifix® Customer Care, simplified software.

We are thrilled that Watkin Jones Homes are implementing clixifix® Customer Care, simplified software. Watkin Jones Homes are part of one of the UK’s leading construction and development companies, building homes which are acclaimed for quality, style and innovation. Their residential property portfolio, ranging from executive and family homes to contemporary apartments, is designed to […]

New appointments at clixifix® Customer Care, Simplified software.

Spennymoor-based clixifix® a digital solutions developer for the building and construction industry, is pleased to announce the appointment of a new Ruby developer with immediate effect. Christopher Onyedinma joints the clixifix® team as a full stack developer. With a background in ROR (ruby on rails) application framework and Ruby language, joining clixifix® was an opportunity […]

POCKET LIVING AND CLIXIFIX® CUSTOMER CARE, SIMPLIFIED SOFTWARE.

What was the problem you were experiencing prior to implementing clixifix? From past experience, the main issue was a lack of communications in one central system. I now have all of the info in one place, any communications between ourselves and the resident is immediately in one place for reference. How much more efficient would […]

Riva Homes and clixifix® Customer Care, simplified software.

We’re delighted to announce that Riva Homes will be using clixifix® Customer Care software to manage the customer care process of their new homes. Their commitment to providing the highest level of customer care is demonstrated by their adoption of clixifix®, providing a clear communication portal for their team, clients and sub-contractors. Riva Homes are […]

“If you take care of the little things, the big things look after themselves.” – Emily Dickinson

A recent study Watermark Consulting (2015) investigated the cumulative total stock returns for two model portfolios comprised of the Top 10 (“Leaders”) and Bottom 10 (“Laggards”) publicly traded companies in Forrester Research’s annual Customer Experience (CX) Index rankings and what they found was; the CX leaders outperformed S&P 500 companies by 35 points over 8 […]

Ask clixifix: Managing Customer Expectations

Hello and welcome to our very first edition of ‘Ask clixifix’.  Ask clixifix will be a monthly article where we take an in-depth look into a specific query related to customer care in the building and construction industry.  This week we concentrate on the residential sector and explore an issue that we frequently discuss with […]

Performance Management Company Blog

Ideas on People and Performance, Team Building, Motivation and Innovation

Andreessen Horowitz

Software Is Eating the World

Customer Service Contact Number

Customer Helpline Directory

The Terrace

01709 866466 Published by Joanne Ainley