Category Software-as-a-Service

Choosing the right software vendor for you…

So your business has decided to upgrade its software systems… With so many options out in the marketplace, how can you be sure you’re making the right decision for your business?  At clixifix® this is something we’re quite familiar with so we thought we’d share some suggestions to help in your decision making process.   […]

Ask clixifix: Managing Customer Expectations

Hello and welcome to our very first edition of ‘Ask clixifix’.  Ask clixifix will be a monthly article where we take an in-depth look into a specific query related to customer care in the building and construction industry.  This week we concentrate on the residential sector and explore an issue that we frequently discuss with […]

LNT Construction & clixifix® – Customer Care, simplified.

We’re delighted to welcome LNT Construction to clixifix®! The LNT Group is a fast growing group of companies owned by serial entrepreneur, Lawrence Tomlinson. Based in Yorkshire, the LNT Group encompasses businesses across a range of diverse sectors employing over 1,000 people. Despite their size, they’ve kept that friendly, family-business feel. LNT Construction adhere to […]

Customer Care lessons learned from Dale Carnegie’s “How to win friends and influence people”

Dale Carnegie’s How to win friends and influence people was first published in 1936 and has sold over 30 million copies world-wide.  80 years later, the principles outlined in his book still remain relevant, especially in today’s age of open and enhanced communication facilitated by the Digital Revolution.  We decided to revisit the publication to […]

Magma & Co (Guadalajara – Mexico) & clixifix® Customer Care, simplified software.

The team here at clixifix® are thrilled to welcome our first international client aboard. Please join us in welcoming Magma & Co to the clixifix® user community! Based in Guadalajara Mexico, Magma & Co is guided by values of innovation, integrity and trust which have been developed over 50 years of being in business. Magma […]

New appointments at clixifix® Customer Care, Simplified software.

Spennymoor-based clixifix® a digital solutions developer for the building and construction industry, is pleased to announce the appointment of two new Account managers with immediate effect. Joining clixifix® as Customer Account Managers are Nadine Dack and Gillian Hilton. Nadine joins clixifix from Santander where she excelled in her role as Customer Service Advisor. Bringing over […]

clixifix® shortlisted in the category of Best App/ Online Tool at the 2017 Housing Excellence Awards.

clixifix® Customer Care, simplified software is knocking on the door of scooping a national award after being shortlisted for the MOST INNOVATIVE HOUSING APP / ONLINE TOOL at the The Housing Excellence Awards 2017. Widely recognised as the ‘industry event’ of the year, The Housing Excellence Awards is one of the largest awards dinners in the UK housing […]

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