Category Housebuilders

Too busy to improve?

That old chestnut! Whether it be an Excel spreadsheet, pen and paper or emails and calls, the UK construction sector is notoriously resistant to change. In order to keep up with competitors, it is more important than ever to ensure you are using up-to-date systems. We are in an era of uncertainty, with Brexit at […]

How do you show your customers you care?

Almost every company worldwide claims to care about their customers, but how do you know if they genuinely do or not? Further to this, how do you convey your customer care philosophy to your customers and potential customers? A crucial element of your customer journey is the aftercare process with which you offer – after […]

Social Housing; a crisis in aftercare?

Upon reading the latest edition of Showhouse Magazine, I was struck by one article in particular; ‘Under Pressure, by Simon Graham’. The article details social housing and the failures to uphold adequate standards of customer care. The findings of both the Green Paper & The Hackitt Report last summer highlighted the failings of housing associations […]

CLIXIFIX® SHORTLISTED AT THE UK DIGITAL EXPERIENCE AWARDS!

It’s a very exciting time at clixifix® HQ, having now been shortlisted for two awards in such a short period. clixifix® is one of 4 finalists in the category; Best Use of Digital Devices & Software. It’s an incredible honour being shortlisted for the UK Digital Experience Awards (UKDXA), with many leaders in digital technology […]

CLIXIFIX® SHORTLISTED IN THE CATEGORY OF SaaS Company of the Year Prolific North Tech Awards 2019

clixifix® Customer Care, simplified software is very proud to announce that we have been shortlisted for the Prolific North Tech Awards 2019. clixifix® is one of 8 finalists in the category for SaaS Company of the Year and is extremely honoured to have made it to the shortlist for such a prestigious award. A panel […]

Aftercare: Improve Sales, Boost your Brand

We are far more connected to the outside world than ever before. With expectations at an all time high, it’s more important than ever to invest in this area of your organisation. Your aftercare team is arguably the most important element of your company; usually the only point of contact for homeowners/tenants following handover. They […]

Embracing Technology in the Construction Industry

Is your company still paper-based? Are you struggling to keep track of everything via emails, phone calls and texts? Is communication poor? Are the errors caused by the aforementioned impacting on your clients’ overall experience and, in turn, costing you more money? This is nothing we haven’t heard before; companies seem to acknowledge there is […]

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