Category Customer Care CRM

CLIXIFIX® SHORTLISTED FOR 2 AWARDS!!

The team at clixfix® are extremely proud to announce that we have been shortlisted for the Building Innovation Awards and the London Construction Awards. Ever since the Farmer Review’s call for the building industry to “modernise or die” there has been much talk about the need to change the way the construction industry plans, designs […]

IZAKI GROUP IMPLEMENT CLIXIFIX, AWARD WINNING DEFECT MANAGEMENT SOFTWARE.

clixifix® are delighted to announce that IGI UK have successfully implemented our award winning aftercare and defect management resolution software. With over 60 years of experience and a record of achievement in real estate, IGI is well-positioned for success in its endeavours, developing commercial, residential, hotel and office projects in Israel and abroad. IGI has built a strong […]

Customer Experience; So what?

Putting yourself in the shoes of your customers and walking their journey may seem like an obvious thing for businesses to do, but how many actually do it? Leading companies understand the value of a holistic approach to service and experience, not just in the product or service it provides, but how it is provided. […]

Too busy to improve?

That old chestnut! Whether it be an Excel spreadsheet, pen and paper or emails and calls, the UK construction sector is notoriously resistant to change. In order to keep up with competitors, it is more important than ever to ensure you are using up-to-date systems. We are in an era of uncertainty, with Brexit at […]

How do you show your customers you care?

Almost every company worldwide claims to care about their customers, but how do you know if they genuinely do or not? Further to this, how do you convey your customer care philosophy to your customers and potential customers? A crucial element of your customer journey is the aftercare process with which you offer – after […]

Social Housing; a crisis in aftercare?

Upon reading the latest edition of Showhouse Magazine, I was struck by one article in particular; ‘Under Pressure, by Simon Graham’. The article details social housing and the failures to uphold adequate standards of customer care. The findings of both the Green Paper & The Hackitt Report last summer highlighted the failings of housing associations […]

CLIXIFIX® SHORTLISTED AT THE UK DIGITAL EXPERIENCE AWARDS!

It’s a very exciting time at clixifix® HQ, having now been shortlisted for two awards in such a short period. clixifix® is one of 4 finalists in the category; Best Use of Digital Devices & Software. It’s an incredible honour being shortlisted for the UK Digital Experience Awards (UKDXA), with many leaders in digital technology […]

Performance Management Company Blog

Ideas on People and Performance, Team Building, Motivation and Innovation

Andreessen Horowitz

Software Is Eating the World

Customer Service Contact Number

Customer Helpline Directory

The Terrace

01709 866466 Published by Joanne Ainley