Category Cloud-based solutions

Choosing the right software vendor for you…

So your business has decided to upgrade its software systems… With so many options out in the marketplace, how can you be sure you’re making the right decision for your business?  At clixifix® this is something we’re quite familiar with so we thought we’d share some suggestions to help in your decision making process.   […]

Ask clixifix®: “Our Customer Care is very good, but how can I make it outstanding?”

Outstanding customer service in the construction industry creates what we call Brand Advocates; customers who are willing to refer your business to friends, family and colleagues.   Generating new business via word of mouth referrals has been proven to deliver increased profitability across the board.  But how can you take your good customer service and transform it […]

Are your Customer Care team members using the best tools for the job?

In the Digital Age, where people’s opinions reach far and wide, consumers are far more empowered than ever before.  A bad experience can be posted, screenshotted, tweeted, and shared to an enormous audience with the press of a few buttons.  How is a Customer Care team expected to provide positive experience and exceptional levels of […]

Reducing your reliance on paper

Paper usage in business is becoming a significant issue in today’s climate of Environmental Sustainability.  Research shows that a typical business needs somewhere around 130 filing cabinets in order to store its documents, which take up almost 6000m2 of office space on average.  A single tree produces 80,500 sheets of paper. Our data shows that […]

Ask clixifix: “How can we manage our sub-contractor’s approach to aftercare?”

Nomination of incorrect trades or sub-contractors by team members can cause confusion, delays, and ultimately frustration for homeowners and clients.  In this edition of Ask clixifix we’re taking a look at sub-contractor management and effectively managing the process of defect and repair handling.  A common issue we’ve experienced as both Homeowners and Principal Contractors is […]

Acorn Cardiff & clixifix®

We’re delighted to announce that Acorn Cardiff have joined the ever-growing clixifix user base!  After originally joining us via our free 30 day trial, Acorn have decided to demonstrate their commitment to Customer Care by engaging clixifix.  We look forward to working closely with them on their journey towards zero defect developments. Part of the […]

Antler Homes & clixifix® – Customer Care, simplified.

We are thrilled that Antler Homes are implementing clixifix® Customer Care, simplified software. Renowned for creating impressive limited edition homes in hand-picked locations across England and the Channel Islands, Antler Homes builds luxury new houses that people will love to live in for a lifetime. Every Antler residence combines traditional detailing with contemporary design, with […]

Performance Management Company Blog

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Andreessen Horowitz

Software Is Eating the World

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