More than likely the first thing that springs to mind if we were to ask you if you wanted to look at any new product, it’s usually my first response….. It’s a common thing for us to hear and understandably there are many reasons these may be some of the first words we hear from you.
Change in general can be daunting but our support around making the move from your current process of tracking defects/snags and managing customer care is something we absolutely pride ourselves on and is something that sets us apart from some of the alternative options.
Gentoo Homes said;
‘The process was easy and straightforward. It was great to have a dedicated Account Manager to support us through the implementation process’.
Duchy Homes said ‘Having used Coins and Salesforce at previous companies, Podio which we used was very basic in comparison. I was all for using Salesforce until I looked at clixifix® which is much simpler to use and pretty much does the same thing. I was very impressed by its simplicity but also its capabilities and the web demo was exceptional’.
A number of our current customers exclaimed their lack of interest when we first connected with them but our team support at every stage of the process and work with you to customise and set up the account with your schemes, plots, users, customers, clients and contractors. Our aim is to make the process as easy, painless and smooth as possible with as little interruption to your staff or workflow.
Seddon Homes said of clixifix
‘It is the best aftercare system I have come across in the industry’ and Tolent recently said ‘we now manage defects more effectively and efficiently as a team, it’s so much more transparent and easy to include Site Managers, Contracts Managers and Clients in resolving issues’.
Our customers see cost, time, efficiency savings, improvements to their customer journey and more successful relationships with clients and contractors.
Why not get in touch and see how clixifix® can help your business achieve its customer care goals.
If you have any questions or would like to see the platform in action please feel free to contact our team on 01388 824 958 or submit a demo request via www.clixifix.com.