County Durham Foodbank and clixifix® Customer Care software.

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Spennymoor based software company clixifix® were delighted to support County Durham Foodbank with a food donation at their local food donation point in Spennymoor, County Durham.

Since it started in late 2011 the foodbank in County Durham has grown rapidly both in its coverage of the County and the numbers fed. In the first 12 months 3,209 were fed. In 2013 the figure was 11,684 and the numbers keep rising.

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They never forget that each person is an individual not a statistic, which is why they spend time listening to their story and trying to signpost them to the most appropriate help to resolve their current crisis.

They are also assisting in research on the reasons for the growth and need for foodbanks nationally.

The impact of the foodbank is not limited to those who receive food. It also has mobilised a wonderful group of volunteers (over 400) and thousands of amazingly generous donors without whom none of this would be possible.


Durham Foodbank don’t think anyone in their community should have to face going hungry. That’s why we provide three days’ nutritionally balanced emergency food and support to local people who are referred to them in crisis.

They are part of a nationwide network of foodbanks, supported by The Trussell Trust, working to combat poverty and hunger across the UK.


Spennymoor-based clixifix®, a digital solutions developer for the building and construction industry. clixifix® is a software-as-a-service (SaaS) platform that allows house builders and Commercial Contractors to manage their customer care operations. The platform tracks defects and repairs in new houses and commercial buildings, from initial report through to resolution.

A spokesperson from clixifix® said,

”We were very enthusiastic to lend our support to our local foodbank. As the North East has the 3rd highest child poverty rate in the UK with it impacting 1 in 3 children. The team at clixifix® decided to donate some much needed items to our local foodbank.

Foodbanks provide free food to people in acute need and are referred by social workers, job centres and Housing teams. We were advised items such as tinned items, dried pasta, rice pudding, UHT milk, any items that can be stored and are appropriate to fulfil a food parcel.”

For more information on Durham Foodbank please visit


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