Daily Archives: July 5, 2017

Customer Service in the construction sector – measure what matters.

As the old saying goes: if you can’t measure it, you can’t manage it; and if you aren’t managing it, you probably can’t improve it.  In today’s digital age, we’re able to collect data on just about any interaction.  But when it comes to measuring and using that data effectively, many companies are at a […]

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01709 866466 Published by Joanne Ainley