Monthly Archives: March 2015

Dealing with a Customer Care Crisis.

Having an action plan in place is critical, agree who is going to respond to the negative criticism, have a plan in place to deal with escalated issues, resolve the issue and ensure that you protect your companies’ reputation in doing so.

Performance Management Company Blog

Ideas on People and Performance, Team Building, Motivation and Innovation

Andreessen Horowitz

Software Is Eating the World

Customer Service Contact Number

Customer Helpline Directory

The Terrace

01709 866466 Published by Joanne Ainley